Frequently Asked Questions
How Do I Receive An Estimate?
Free estimates are provided for our customers after our certified technicians have administered a precise evaluation of your home or business to determine the magnitude of the damage. Our onsite technicians are equipped to accurately predict what services need to be carried out to stop any more damage from occurring, and to alleviate any damage that took place during the emergency. After this assessment has been finalized, we will provide an estimate for the entire amount of work that needs to be done to return your property to its previous condition.
Do We Test For Mold?
We sure do. Mold can be very harmful to the structural stability of your home or business. It can also be very hazardous to the health of your family. Our professionals will preform a thorough examination in the aftermath of your emergency to determine if there is any mold present. If there is, we will include the cost of removal into the quote.
Should I Call My Insurance Company Before Contacting A Restoration Company?
Yes. Although, you are not required to use the restoration company that your insurance company provider recommends. You have the right to choose whichever restoration company you want. It is best to contact your insurance provider, and, speak with your agent regarding your policy and options before contacting us.
What Is A Deductible?
The deductible is the amount of money you owe the restoration company after your insurance company has paid their share (in accordance with your policy).